At Cortina Watch, we take pride in offering exceptional service to all of our customers, from the moment you begin the purchase to the day your Bell & Ross watch arrives on your doorstep in impeccable condition. To further smoothen this process, we offer complimentary shipping within Thailand for all watches bought online, excluding restricted areas detailed in our terms and conditions. Additionally, while we do not currently offer international shipping through our online shop, overseas customers are invited to explore our global network of
luxury watch stores for international purchase options.
Customers may also opt for self-pick up instead of delivery. Simply select your Cortina Watch boutique of choice at the checkout point or point of purchase at your convenience. You will then receive an email notifying you that your order is ready for pick up. You may also change the pick up point after selection via this same email.
Should you require a return or exchange, our returns policy has been designed to provide an efficient and hassle-free experience. Upon verification by our team that your Bell & Ross watch meets the required conditions for return, you will receive a full refund in the form of store credit. More information is available in
our FAQs. You may also reach out to our dedicated customer support team for further assistance or inquiries.