At Cortina Watch, we take pride in offering exceptional service, including a streamlined shipping process that ensures your treasured Franck Muller timepiece arrives in perfect condition. We offer free shipping within Thailand, excluding restricted areas as detailed in our terms and conditions. While we do not offer international shipping in our online shop at the moment, overseas customers are invited to explore our
overseas luxury watch stores for international purchase options.
Customers are also welcome to pick up their purchase at any Cortina Watch boutique in Singapore, per their convenience. You may select the self-pick up option at the checkout point or point of purchase, after which an email will be sent to notify you that your order is ready for pick up. If you wish to change the pickup point after selection, you may do so through the same email confirmation provided.
In the unlikely event that you need to return or exchange your purchase, our hassle-free returns policy and efficient process are designed to provide you with a smooth and satisfactory experience so long as the stated return conditions are met. Upon verification by our team that these conditions have been met, you will receive a full refund in the form of store credit. Find out more in
our FAQs or reach out to our customer support team that is always ready to assist you with any inquiries or concerns.